ZA Loyalty Program
The more you enjoy, the more you earn.
Five levels, up to 5% cashback on every order, early access to rare arrivals, private sales and a personal manager. Your orders since 1 January 2026 have already been counted.
Aficionado1%
Connoisseur1.5%
Collector2%
Patron3%
Maison Elite5%How it works
Your level is calculated automatically from what you spend. There is nothing to apply for.
Order from your account
Your first paid order makes you Aficionado (Level 1). Your 2026 order history is already counted.
Earn cashback
Every completed order earns cashback at your level rate. Your spend over the last 12 months decides your level.
Use it and rise
Apply cashback to products at checkout. Keep ordering to move up: higher levels earn more and keep it valid for longer.
Five levels. Each one opens more.
Levels follow your spend over the last 12 months (merchandise, after discounts).
Level 1Aficionado
First paid order1%cashback on every orderValid 30 days from order- Cashback from your very first order
Level 2Connoisseur
€1,500 in 12 months1.5%cashback on every orderValid 45 days from delivery- Everything in Aficionado
- 3 h early access to rare arrivals
- €20 birthday code
Level 3Collector
€3,000 in 12 months2%cashback on every orderValid 60 days from delivery- Everything in Connoisseur
- 24 h early access to rare arrivals
- Invited to private sales
- €40 birthday code
Level 4Patron
€5,000 in 12 months3%cashback on every orderValid 90 days from delivery- Everything in Collector
- 48 h early access to rare arrivals
- Birthday gift
- Personal WeChat manager
Level 5Maison Elite
€10,000 in 12 months5%cashback on every orderValid 180 days from delivery- Everything in Patron
- Premium birthday gift
- A guaranteed box from every rare arrival
Every benefit, side by side
Scroll sideways on a phone to see every level.
| AficionadoLevel 1 | ConnoisseurLevel 2 | CollectorLevel 3 | PatronLevel 4 | Maison EliteLevel 5 | |
|---|---|---|---|---|---|
| How to reach | First paid order | €1,500in 12 months | €3,000in 12 months | €5,000in 12 months | €10,000in 12 months |
| Cashback on every order | 1% | 1.5% | 2% | 3% | 5% |
| Cashback valid for | 30 daysfrom order | 45 daysfrom delivery | 60 daysfrom delivery | 90 daysfrom delivery | 180 daysfrom delivery |
| Rare arrivals, early access | — | 3 h early | 24 h early | 48 h early | 48 h early |
| Private sales | — | — | ✓ | ✓ | ✓ |
| Birthday | — | €20 birthday code | €40 birthday code | Birthday gift | Premium birthday gift |
| Personal WeChat manager | — | — | — | ✓ | ✓ |
| Guaranteed box from every rare arrival | — | — | — | — | ✓ |
Questions and answers
How do I join?
How is my level calculated?
When do I receive cashback and how do I use it?
What is early access to rare arrivals?
How do I get my birthday benefit?
Where can I see my level and cashback?
Your next order moves you closer.
Every completed order earns cashback and counts toward your level.
